Shipping and delivery

1. Shipping costs

USA

Fedex or UPS: 4-6 business days - free shipping on orders over $49. Flat $4,95 shipping on orders under $49. The shipment is within the USA.

2. Shipping and handling charges

Please note that shipping and handling charges include more than just postage. They also cover transportation insurance, personnel costs for shipping employees and packaging. If you have any questions or comments, please let us know. (info.usa@affenzahn.com)

3. Delivery time

We do our best to make sure your pinqponq products arrive at your door as quickly as possible. If the items are in stock, your order will generally arrive within 2-4 business days.

4. Returns

Returns are possible within 14 days after you have received your order. We can issue you a refund if the goods are in perfect, unused condition. For returns please contact our service team via e-mail. (info.usa@affenzahn.com)