(1) Please print out the following form.

(2) Print out the return slip and stick it on your package.

• Return Label Germany

• Return label Switzerland

Returns outside Germany and Switzerland are at your own expense.

(1) Please print out the following form and enclose it with your parcel.
(2) In this case, send the return with sufficient postage to:

FOND OF GmbH - Returns B2C
c/o dadada GmbH
Heinrich-Barth-Strasse 16
53881 Euskirchen
Germany

The Little and Big Friends by Affenzahn differ in size, weight and subdivision.

The "Little Friends" series by Affenzahn is perfect for children between 1 and 3 years. With a capacity of about 4 litres, everything that is important for the start of kindergarten fits in: from the lunch box to the favourite cuddly toy!

For older and bigger children who also go on more frequent outings, we recommend the "Big Friends". They offer about twice as much space and additional pockets - the Big Friends are suitable for children from the age of 4.

You can read a detailed size comparison in our backpack comparison.

We try to develop and manufacture every product in such a way that its impact on people and the environment is as low as possible. For example, we ensure that no toxic chemicals are used in our materials and that they are manufactured in a way that conserves resources as much as possible. Our social responsibility is also important to us, for example we make sure that workers in our factories are treated well and paid fairly.

Please find more information here.

The materials we use for our Affenzahn children's backpacks are water and dirt repellent. We use a PFC-free impregnation on the surface and a PU coating on the back. If dirt does get stuck, the children's backpacks are easy to clean. Our products can be cleaned with warm water at 40°C without any worries. We recommend that you take the term "hand wash" literally and clean our backpacks in a wash bowl (or under the shower) with a sponge cloth and a mild detergent only in the dirty areas. We do not recommend washing them in the washing machine. Especially the PU coating and the shape of the large friend could suffer from the stress of the washing machine.

Our Affenzahn backpacks are water-repellent, which means that water rolls off the material. The material can withstand a light summer rain. In heavy rain, water can get through the seams, so you should protect your little or big friend from heavy rain.

No problem, that can happen! Here you can find the name tag to print out and re-label yourself. download here

Our feet carry us throughout our lives. Many adults struggle with foot deformities and resulting posture problems or back problems, often caused by wearing the wrong shoes in early childhood. We want to do better for our own children! That's why only an ergonomic concept comes into question for our Affenzahn barefoot shoes. With our barefoot shoes, we want to lay the foundation for the healthy development of children's feet: the shoes offer enough space to grow in the toe area, the sole allows natural contact with the ground and offers maximum freedom of movement thanks to its extreme flexibility. To ensure that the shoes are also a lot of fun for the children, we also put a lot of grip into the best shape and cool extras such as a beastly good right-left distinction, easy-to-use closures and last but not least: a unique design.

Exploring the world barefoot is not only fun for children, but also the best thing for the development of their feet. Barefoot shoes are therefore ideal because they recreate this barefoot feeling. So-called minimal or barefoot shoes for children have a very thin sole and no arch ─ in other words, no difference in height between the heel and the ball of the foot. Barefoot shoes allow children to feel the ground particularly well, so they constantly receive new stimuli and their development is promoted. They are also very light and robust. Therefore, barefoot shoes are a good choice for all occasions ─ at the same time they promote the optimal development of the feet.

Children's feet grow quickly. In order for them to grow healthily, it is important that kids wear the right shoe size at all times. If the shoes are too small and constrict the toes, this can lead to deformities or joint problems in the long run. This is because the bones of small children are still soft and they adapt quickly.

Children's shoes should also not be too big. Then the feet "swim" in the shoe, and children often cramp their toes to get enough support. So it is important to find the right size, because every foot is individual, especially in its shape.

To find the right shoe size quickly and easily, simply use our size finder. On each product detail page, you can enter the length of your child's foot in cm and the size advisor will spit out which shoe size is currently the best for your child. Please make sure that your child wears the same socks as the shoes when you measure them so that the measurement is correct.

You can also download our printable templates. More information on this topic is available here.

Every child's foot is individual and varies in length, width, and height of the instep. Basically, Affenahn shoes fit the natural shape of your child's feet. For children with very wide feet, you should try whether your child stands firmly on the sole or already on the edge of the sole, which could be perceived as uncomfortable.

The width of the barefoot shoes adapts to the natural shape of the feet by using flexible materials. In addition, the shoes can be individually adapted to the child's foot using Velcro fasteners, a quick lacing system or laces, which is why children with narrower feet can also wear Affenzahn shoes. It may be helpful to put an additional insole in the shoes.

It makes sense to distinguish three size ranges: 19-25 for the really little ones, beginning to walk, 26-32 for younger children and 33-37 for older children. This way, the individual models can be designed and offered in a more target group-specific way.

In the Affenzahn summer collection, all Affenzahn shoes are vegan apart from the Leather Sandal and the Leather Buddy. All our Affenzahn shoes from the winter collection are vegan, apart from our leather shoes (Leather Easy, Leather Buddy and Leather Dreamer) and the shoes with recycled wool (Wool Comfy and Wool Dreamer).

If the shoes are placed together with the heel, the animal flags on the back form a whole animal. If the shoes are not placed correctly, the puzzle pieces do not form a whole animal. Children learn which shoe should be placed on the right foot. On the Dreamer winter sneakers, you can distinguish right from left by putting together the words "We belong" & "Together".

The new laces will stretch about 1 cm after the first tying. This is normal and you may need to re-tie the shoes a second time with a double knot.

In order not to affect the longevity of the shoes, we recommend not to clean the shoes in the washing machine. Coarse dirt is best removed dry with a soft brush. If they are very dirty, you can clean them with a soft sponge and warm water. Then dry the shoes upside down (with the opening facing down) on a clothes horse. The Velcro fasteners or laces should be wide open and any insole must be removed. Please do not put the shoes on the heater because the glue can come off and leather shoes can harden as a result. For the finishing touches, you can occasionally use a cleaning agent. We recommend agents with natural ingredients.

Often it is enough to clean the shoes with a wet sponge and detergent. We advise against cleaning the shoes in the washing machine, as this can negatively affect the longevity of the shoes.

Affenzahn shoes are not impregnated beforehand. It is therefore helpful to impregnate the shoes with an impregnation spray adapted to the upper material before wearing them for the first time. It is best to follow the manufacturer's instructions.

In order to pay attention to environmentally friendly production from the very beginning of our value creation, we are bluesign®️ system partners. Many of our fabric and material production sites, as well as their raw material suppliers, are also bluesign® system partners. Together we want to keep the impact of the production of our products on people and nature as low as possible.

The socks are best washed at 40 degrees. Further washing instructions can be found on the sock packaging.

Most of the shoes in the spring and summer collection are not waterproof. Our leather shoes are wonderful for the transitional season, as they can withstand the odd puddle with the right care/waterproofing.

The exception is the Mid Sneaker Leather Dreamer. This shoe is aditionally equipped with the AffenTex membrane.

Knit shoes are knitted shoes. The advantage of knitted shoes is that they are extremely light and flexible. This is because the knitted material fits the foot like a second skin and offers optimal wearing comfort. The knitted shoe upper of the "Lauflerner Knit Walker" provides optimal support.

The children's sandals by Affenzahn are super light and have a child-friendly design. The sole of the sandals is firmly stitched so that no sand or small stones can collect underneath. The mesh surfaces ensure optimal ventilation so that children's feet are guaranteed not to sweat even in summer.

Our Vegan Free sandals have both velcro and laces. The laces allow the sandals to be optimally adjusted to the child's foot so that they are neither too tight nor too wide on the instep. The velcro fastener at the heel helps to put the sandals on and take them off quickly so that they do not have to be re-laced.

In mild temperatures, the membrane cannot unleash its full power, so if the temperature is too mild, we do not recommend our winter or snow boots, but our transitional shoes.

Ouf course they are! In the Affenzahn winter shoes, the sole is as minimal as possible, but as thick as necessary to protect the feet. In addition to the sole, we have given the shoes a honeycomb profile so that children have a perfect grip even in rain, snow and ice. Our 3-layer principle, consisting of water-repellent outer fabric, a specially developed waterproof, breathable membrane and the soft inner lining ensures that feet stay warm and dry.

All Affenzahn shoes with the AffenTex logo are waterproof. The breathable and microporous membrane works like a sieve. Liquid water molecules are too big for the fine pores, but in the "vapour phase" they penetrate the pores. Rain and water from the outside are kept out, but sweat is transported from the inside to the outside. The shoes are not impregnated when they reach you. It is therefore helpful to impregnate the shoes with an impregnation spray that is suitable for Tex membranes before wearing them for the first time. It is best to follow the manufacturer's instructions. Regular care and subsequent impregnation support the longevity of the materials so that they remain waterproof and dirt-repellent. As a rule of thumb, if water does not bead up on the outer material, the impregnation should be refreshed.

We use breathable lining and upper material so that children's feet don't start sweating so quickly. In mild temperatures, the membrane of the winter shoes cannot unleash its full power, which is why we do not recommend our winter or snow boots in too mild temperatures, but our transition shoes, as children's feet will otherwise start to sweat.

Affenzahn shoes are not impregnated beforehand. It is therefore helpful to impregnate the shoes with an impregnation spray adapted to the upper material before wearing them for the first time. Regular care and subsequent impregnation support the longevity of the materials. As a rule of thumb, if water does not bead up on the upper material, the impregnation should be refreshed.

Our leather shoes are not waterproof, but leather is naturally water-repellent. Leather has a temperature-regulating effect that would be somewhat limited by a membrane. That's why our "Buddy", for example, is also ideal as a year-round shoe; with a membrane, little feet would probably sweat in summer.

The Warmy is specially designed to meet the needs of beginner runners. It has a flexible upper and elastic lacing that allows the shoe to adapt perfectly to the child's foot. We decided against a waterproof membrane for the Warmy: a membrane is an additional layer that makes the shoe significantly stiffer overall. However, flexibility is the be-all and end-all for the feet of novice runners. Your feedback has shown us that the waterproof factor is not yet so relevant for novice runners. That's why the Warmy is not waterproof, but super flexible and soft. If you need a waterproof shoe, you can find it in our other winter models like the Comfy.

The Warmy is specially designed to meet the needs of beginner runners. It has a flexible upper and elastic lacing that allows the shoe to adapt perfectly to the child's foot. We decided against a waterproof membrane for the Warmy: a membrane is an additional layer that makes the shoe significantly stiffer overall. However, flexibility is the be-all and end-all for the feet of novice runners. Your feedback has shown us that the waterproof factor is not yet so relevant for novice runners. That's why the Warmy is not waterproof, but super flexible and soft. If you need a waterproof shoe, you can find it in our other winter models like the Comfy.